Consumer Data Specialist / Analyst

Our client is a leading player in providing and coordinating mobility solutions for both individuals and companies. The organisation has around 150 employees spread across several branches.It is committed to an innovative and forward-looking approach, with a strong focus on quality, safety and efficiency. For strategic reasons, the company's name is currently not shared.

For their continued growth, they are looking for a Consumer Data Specialist / Analyst for the Paris office, with responsibilities for both France and Malta.

Function

• Collect consumer-oriented data from various sources (user behaviour, customer satisfaction, digital interaction, etc.).
• Develop data models and dashboards to support commercial, operational and strategic decisions.
• Translate raw data into actionable insights for marketing, customer experience and product development.
• Identifying trends in consumer behaviour and advising on improvement actions regarding service and customer approach.
• Working closely with local teams in France and Malta, as well as with international IT and marketing departments.
• Contribute to the continuous optimisation of data quality, consistency and availability.
• Follow up closely on evolutions in data analysis and tooling and propose innovative solutions.

Profile

• Master's degree (preferably in data analysis, statistics, economics, marketing or similar).
• At least 3 years' experience in an analytical role within a customer-facing environment.
• Strong in the use of tools such as Excel, SQL, Power BI, Tableau, Google Analytics and/or other BI platforms.
• Translate complex data sets vto clear insights and recommendations for non-technical stakeholders.
• Structured, accurate and solution-oriented, with an eye for detail as well as the bigger picture.
• You communicate fluently in French and English; knowledge of Dutch is a plus.
   

Offer
 

• An international role within a future-oriented mobility organisation.
• An open-ended contract with an attractive salary package and fringe benefits.
• The opportunity to work with state-of-the-art data tools and have an impact on customer experience and innovation.
• Training and advancement opportunities within a rapidly developing organisation.